Join poet and performer Julia Hollman as she leads children on a delightful journey into the world of poetry. This program is a wonderful language arts exploration with its original poems, music, animation and wacky props.
Countries: US
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Coaching & Performance Feedback Training Scenes
This capsule consists of 8 dramatizations. Each training scenario begins by setting up a coaching or performance feedback situation culminating at a Decision Point. Here you are presented with 3 options as to how the scene should continue. These options are then played out and the consequences of the choices made are explored by a panel of management and human resource experts.
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You Can STOP Harassment Training Scenes
You Can STOP Harassment – Training Scenes is intended to provide trainers, managers and employees with a resource to use in helping to prevent all forms of workplace harassment.
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PATTERNS – Sexual Harassment Training Scenes
PATTERNS – Sexual Harassment Training Scenes, is intended to provide trainers, managers and employees with a resource to use in addressing the behavioral issues that lead to sexual harassment at work. These scenes look at common patterns of harassing behaviour on the part of employees and managers and common management responses to that behaviour.
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Taking Responsibility
After viewing Program 1, and working through the printed support materials, participants should understand; what illegal harassment is and its impact at work; the need to support our co-workers in facing up to harassment; how to confront harassment to make it stop; how to defuse disrespectful or harassing situations; that not all harassment is intentional; that it’s the impact of our behavior that counts, not our intentions; the importance of setting appropriate boundaries.
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The Responsible Leader
In addition to the objectives in program 1, after viewing program 2, and working through the printed support materials, participants should understand: the importance of modeling appropriate behavior; the liabilities managers and organizations face; how to handle a harassment complaint; the danger of retaliation.
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Diffusing Hostility – Customer Service Training Scenes
Diffusing Hostility – Customer Service Training Scenes is intended to provide trainers, managers and employees with powerful tools that can stimulate discussion around the complex issues of dealing with hostile customers. The scenes will help customer service personnel develop skills to calm difficult situations, win the customer back into a respectful relationship, identify where organizational procedures negatively impact customer service, provide positive alternatives for angry customers, and know when a hostile customer crosses the line and becomes a safety risk.
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The Respectful Workplace – Conflict Resolution Training Scenes
The Respectful Workplace – Conflict Resolution Training Scenes is intended to provide trainers, managers and employees with a resource to use in developing conflict resolution skills. The scenes will help employees and supervisors diffuse difficult situations, avoid escalation, improve individual and team performance, and know when a hostile interaction crosses the line and becomes a safety issue.
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Leading the Change
This program developed for organizational leaders is divided into major concept themes, and each of the segments is tied together by an animated folktale. With this video, a distinguished collection of practitioners and researchers, leaders on change, join in conversation with CEO’s, managers, line workers and consultants. They share their vision of how we can most benefit from the turbulent process we find ourselves in.
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Preventing Sexual Harassment
Looks at four common patterns of inappropriate behavior, the habitual harasser, the smitten harasser, the bully and the jilted harasser. How we respond to harassment will be most effective when we recognize why the behaviour is occurring. This program arms employees with information and insights to help them determine the best way to get the behaviour to stop. A series of dramatizations bring each pattern to life. Attorneys, human resource professionals and a troupe of exceptional actors take us through the legal, psychological, cultural and moral issues.