Subjects: Management Science

  • Race, Ethnicity, Language and Religion Workplace Issues

    Takes on the stereotypes that have divided people for centuries. A distinguished collection of managers, line workers and consultants share their experiences and insights.

  • Age and Physical Ability Workplace Issues

    Begins by dispelling some of the mythology that surrounds people who are young, old or differently abled. We evaluate our fears and look at how we can integrate all qualified employees regardless of age or physical ability.

  • Surviving the Slings & Arrows

    Using the casting and rehearsal of a production of Shakespeare’s Hamlet as a backdrop, this program focuses on the skills needed to navigate the legal and behavioral challenges managers can face. After viewing participants should understand: Appropriate & effective hiring practices; EEO compliance issues; How to handle workplace harassment; Respectful termination procedures; Performance management fundamentals.

  • To Lead or Not to Lead

    This program developed for organizational leaders is divided into major concept themes, and each of the segments is tied together by an animated folktale. With this video, a distinguished collection of practitioners and researchers – leaders on change – join in conversation with CEO’s, managers, line workers and consultants. They share their vision of how we can most benefit from the turbulent process we find ourselves in.

  • Gender and Sexual Orientation Workplace Issues

    Begins by dispelling many of the popular stereotypes about men and women, gays and lesbians. We discuss what is acceptable workplace behavior and the fears and concerns that challenge mutual respect and lead to conflict.

  • On the Threshold of Change

    This program is the overview module. We explore the definition of diversity and how it can impact our work lives. We examine the changing workforce and the issues these changes raise as a process – not a problem. Conflict is viewed as an element in this process and we consider the communication skills we need to productively navigate these changes.

  • Safe Hiring: How You Can Avoid Bad Hires – Study guide

    This study guide covers the principles of hiring effective employees and is a compliment to the Safe Hiring: How You Can Avoid Bad Hires video.

  • Successful Termination

    This essential video will help your managers terminate problem employees properly, and in compliance with the law. As important, it will also help managers avoid terminations, by teaching performance management techniques that can help problem employees to “shape up.” Part 1: Avoiding Terminations; Identifying the problem employee; Right and wrong responses; Helping an at-risk employee salvage the job; Documenting expectations; Three stages of progressive discipline; Part 2: When Termination Is Appropriate; Maintaining respect; Organizing discharge discussions; Preparing for the discharge; The termination meeting; Managers and supervisors will learn to set expectations for job performance, utilize job descriptions and performance management, institute progressive discipline for problem employees, and dismiss employees fairly and legally.

  • Performance Appraisals: Getting Results

    Effective performance appraisals add value to your organization. They motivate your top employees to do even better. And they tell under-performers exactly what is expected and how to improve. Unfortunately, performance appraisals are often regarded as mere formalities. Reviews are sometimes skipped, or done late. Clear guidance falls by the wayside, and halfhearted work goes unchallenged. In this new video, you’ll follow two dramatic story lines. One involves a small business, taking steps to formalize a review process for the first time. The other presents a large corporation, attempting to energize an existing system. Watch as two very different managers prepare for challenging review meetings–and see them apply skills that defuse tension and achieve the desired results. Includes free study guide and extra study guides are available for purchase.

  • Performance Appraisals: Getting Results – Study guide

    This study guide covers the principles of creating effective performance appraisals and is a compliment to the Performance Appraisals: Getting Results video.