It’s not easy to be a supervisor these days. You’ve got to get the job done, often with fewer employees and a tighter budget. Plus, you’re expected to know exactly what to do or say every time a “people problem” comes up. This video was created to help you find your way through the maze of employment laws and regulations, while at the same time maximizing the performance of your workers. Our story goes behind the scenes during the first eventful weeks when a new manager takes over a team in the middle of an important project. Our narrator, Alan Levins, an Employment Law Attorney with Littler Mendelson PC, The National Employment and Labor Law Firm(R), explains critical legal issues as you witness this manager’s struggle to win the respect and cooperation of her sometimes unruly crew. Includes free study guide and extra study guides are available for purchase.
Languages: English
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Legal Survival Skills for the Modern Manager – Study guide
This study guide covers the principles of employment laws and regulations and is a compliment to the Legal Survival Skills for the Modern Manager video.
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Performance Appraisals: Getting Results
Effective performance appraisals add value to your organization. They motivate your top employees to do even better. And they tell under-performers exactly what is expected and how to improve. Unfortunately, performance appraisals are often regarded as mere formalities. Reviews are sometimes skipped, or done late. Clear guidance falls by the wayside, and halfhearted work goes unchallenged. In this new video, you’ll follow two dramatic story lines. One involves a small business, taking steps to formalize a review process for the first time. The other presents a large corporation, attempting to energize an existing system. Watch as two very different managers prepare for challenging review meetings–and see them apply skills that defuse tension and achieve the desired results. Includes free study guide and extra study guides are available for purchase.
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Performance Appraisals: Getting Results – Study guide
This study guide covers the principles of creating effective performance appraisals and is a compliment to the Performance Appraisals: Getting Results video.
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Performance Appraisals: Getting Results – Instructor’s Manual
This instructor’s manual covers the principles of creating effective performance appraisals and is a compliment to the Performance Appraisals: Getting Results video.
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The Art of Resolving Conflicts in the Workplace
Growth and change can produce contention and conflict. Watch how others smooth office conflicts and put good business back in the forefront. Objectives: To establish professional techniques for resolving disputes and refocusing on business issues. Viewers will learn to:
Set limits that build mutual respect; Use key words and phrases that establish a spirit of cooperation; Build win/win relationships; Minimize manipulation, stereotyping, harassment, and intimidation; Deal with non-performing co-workers; Resolve conflicting job assignments. Includes free study guide and extra study guides are available for purchase. -
The Art of Resolving Conflicts in the Workplace – Study guide
This study guide covers the principles of conflict resolution and is a compliment to The Art of Resolving Conflicts in the Workplace video.
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The Art of Resolving Conflicts in the Workplace – Instructor’s Manual
This instructor’s manual covers the principles of conflict resolution and is a compliment to The Art of Resolving Conflicts in the Workplace video.
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Personal Hygiene in Food Service – Trainer’s Pack
Module includes a comprehensive trainer’s manual and materials to train 25, featuring participant checklists and review test.
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Safe Hiring: How You Can Avoid Bad Hires
These are tough times for employers. You can be held responsible if you knew, or should have known, that someone you hired might pose an undue threat of harm to others. Yet, during the hiring process, you are required to navigate through a number of legal guidelines that are in place to protect the privacy of your applicants. In this video, you’ll follow the fictional story of a company that makes a bad hire, and discover the steps they decide to put in place to ensure it doesn’t happen again. Includes free study guide and extra study guides are available for purchase.