This program interviews a number of people who work in the hospitality industry dealing with the public: receptionist, porter, duty manager, and restaurant/bar staff. Each section illustrates and describes the skills necessary for each job and the tasks commonly expected to be carried out. As the Public Face of the tourism industry these people have the responsibility of providing the best possible service they can for their paying clients.
Languages: English
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E-Learning in Education
This program is about encouraging and inspiring teachers to incorporate e-learning as an integral part of the curriculum. It looks at a revolution in youth communication; the implications of the revolution for education: multilliteracies – what are they?; recent developments such as podcasts, vodcasts, mobiles, PDA’s blogs and online learning; and the way forward.
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Emotional Intelligence in the Classroom
This program provides teachers with a basic understanding of what Emotional Intelligence is and how it can be utilized in the classroom to generate a positive learning environment. There is ample evidence now to suggest that emotional intelligence is more powerful than intelligence on its own. This program also provides specific ideas that teachers can incorporate in their classes to promote better emotional understanding which forms the basis for all relationships both in school and beyond into the workplace at a later stage. The program also focuses on why schools are ideal settings to promote the enhancement of emotional intelligence.
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Climate Change: Our Responsibility
This program establishes the vital importance of the greenhouse effect for life on Earth and then presents a balanced argument to assess whether or not anthropogenic climate change (often called global warming) is in fact taking place. Clear arguments are presented on both sides of the debate and illustrations given covering both more economically developed countries and less economically developed countries, with impacts and responses fully explored. A thorough and balanced examination of this important and often contentious issue.
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Homeostasis
Touch a hot stove and the muscles in your fingers will jerk your skin away before you’ve even registered the pain. Go for a run on a hot day and feel the sweat seep out of your pores. Stand outside in the cold in winter and count the length of time before your body begins to shiver. All these reactions are the result of homeostasis – that is, the mechanism by which our bodies – and the life support systems of all organisms – works to maintain a stable internal environment, despite changes in external conditions. In this program we’ll explore the concept of homeostasis. We’ll ask what homeostasis is, why it is important, take a look at detecting changes from the stable state, counteracting changes from the stable state, and how homeostasis works.
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Introduction to Electricity
This program introduces the concept of electricity to the student who has used this source of energy all his or her life but has never really understood where it comes from and how it works. It gives a little of the early history and covers static and current electricity. The analogy of a stream of water is used to help explain the concept of current, resistance and voltage. Students are shown where our electricity comes from and a large range of examples of where it is used. It is also stressed that this resource should not be wasted and why.
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Introduction to Polymers
This program introduces students to the world of polymers. Students look at a number of monomers and the processes of addition polymerization and condensation polymerization in order to produce a desired polymer. Properties of both thermosetting and thermoplastic polymers are also investigated with links to the relationship between physical properties of a material and the type of bonding that is occurring both within and between the molecules. Students will also look at elastomers and the various degrees of cross linking and the process of Vulcanization.
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Natural Selection: Its Place in Modern Society
Natural Selection is a process which affects every species on Earth, including humans. This program illustrates how Natural Selection continues to affect us all in fundamental ways that will determine our future survival as a species. Included in the program is a brief explanation of Natural Selection, examples of how Natural Selection is operating all around us, how Natural Selection has affected human evolution and how it is still affecting our daily lives. The program concludes with the reciprocal view of how modern human society is affecting Natural Selection processes in the environment, and the consequences for the future of life on Earth.
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Renewable Fuels
Traditionally we have relied heavily upon non-renewable energy resources, however we have now reached a tipping point globally where the environment cannot sustain such impact, nor do we have the resources to continue this. This program clearly shows the environmental impacts of both renewable and non-renewable energy sources. It guides us through numerous renewable energy sources, how the energy is collected and the pros and cons of renewable energy. The program also explores what is happening around the globe with the introduction of wind farms, wave parks and solar farms. This is an up-to-date look at a vital issue.
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Our Place in Space: Astronomy
Who hasn’t stared in wonder at the night sky and wanted to know more? Astronomy is the scientific study of our place in space: it is an amazing science that utilizes both the most sensitive modern instruments and an acute sense of wonder and curiosity. In this program astronomy comes to life; we meet modern enthusiasts and experts, get to know the incredible history of star gazing, celestial clockwork and get a clear explanation of the celestial sphere, we examine the history and development of telescopes and take a look at the new discoveries shattering our conceptions of the universe. This is an inspiring, high quality production packed with scientific information.