Countries: US

  • Stanford Video Guide to Financial Statements – Study guide

    This study guide covers the principles of financial statements and is a compliment to the Stanford Video Guide to Financial Statements.

  • The Stanford Video Guide to Negotiating

    Negotiating is the art of making better deals. Making the right deal can turn a small venture into a big one, or it can turn a quiet product into a blockbuster. Skill, preparation, and confidence are the keys to negotiating well. The Stanford Video Guide to Negotiating will keep you a step ahead of your negotiating counterparts. Learn about: Anchors – Learn how to control the range of negotiations and make it work for you, not against you; Framing – Understand why the words you choose can be just as important as the positions you take; The myth of the fixed-pie – Know when being too tough can cost you money; Escalation of commitment – Know when and why you have to be willing to walk away; First offers – Learn both when not to make the first offer and how to make the right offer when you do; Bidding strategies – Identify the hidden messages behind bids and offers; Post-settlement settlements – Learn how you can adjust good agreements and make them great ones; Uncertainty – Learn why understanding risks can smooth your path to agreement; Flinches, nibbles, and red herrings – Learn why they work and how to counteract them. Includes free study guide and extra study guides are available for purchase.

  • The Stanford Video Guide to Negotiating – Study guide

    This study guide covers the principles of negoiating and is a compliment to the Stanford Video Guide to Negotiating.

  • Successful Termination

    This essential video will help your managers terminate problem employees properly, and in compliance with the law. As important, it will also help managers avoid terminations, by teaching performance management techniques that can help problem employees to “shape up.” Part 1: Avoiding Terminations; Identifying the problem employee; Right and wrong responses; Helping an at-risk employee salvage the job; Documenting expectations; Three stages of progressive discipline; Part 2: When Termination Is Appropriate; Maintaining respect; Organizing discharge discussions; Preparing for the discharge; The termination meeting; Managers and supervisors will learn to set expectations for job performance, utilize job descriptions and performance management, institute progressive discipline for problem employees, and dismiss employees fairly and legally.

  • Supervising for Quality

    Workforce values and expectations are changing, and so is the supervisors’ role. Supervisors must build employee commitment and involvement, while continuing to fulfill traditional responsibilities for scheduling work, enforcing rules, and monitoring progress. Use this video to help your management staff build supervisory skills that maintain discipline and command respect, without creating resentment. Teach staff how to: praise, criticize, and discipline constructively; increase employee involvement and build employee commitment; reduce frustrating miscommunications; gain employee respect and loyalty. Includes free study guide and extra study guides are available for purchase.

  • Supervising for Quality – Study guide

    This study guide covers the principles of management and is a compliment to the Supervising for Quality video.

  • Supervising for Quality – Instructor’s manual

    This instructor’s manual covers the principles of management and is a compliment to the Supervising for Quality video.

  • Performance Appraisals: Getting Results – Instructor’s Manual

    This instructor’s manual covers the principles of creating effective performance appraisals and is a compliment to the Performance Appraisals: Getting Results video.

  • The Art of Resolving Conflicts in the Workplace

    Growth and change can produce contention and conflict. Watch how others smooth office conflicts and put good business back in the forefront. Objectives: To establish professional techniques for resolving disputes and refocusing on business issues. Viewers will learn to:
    Set limits that build mutual respect; Use key words and phrases that establish a spirit of cooperation; Build win/win relationships; Minimize manipulation, stereotyping, harassment, and intimidation; Deal with non-performing co-workers; Resolve conflicting job assignments. Includes free study guide and extra study guides are available for purchase.

  • The Art of Resolving Conflicts in the Workplace – Study guide

    This study guide covers the principles of conflict resolution and is a compliment to The Art of Resolving Conflicts in the Workplace video.