This program is a quick course in the complex world of EEO compliance issues. Topics include: what is EEO; affirmative action; diversity; what is a protected class; three types of discrimination; what is harassment; the millennium leadership; leadership and compliance. This program is most suitable for American organizations.
Subjects: Leadership
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Coaching & Performance Feedback Training Scenes
This capsule consists of 8 dramatizations. Each training scenario begins by setting up a coaching or performance feedback situation culminating at a Decision Point. Here you are presented with 3 options as to how the scene should continue. These options are then played out and the consequences of the choices made are explored by a panel of management and human resource experts.
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Making the Change
This program developed for all employees is divided into major concept themes, and each of the segments is tied together by an animated folktale. With this video, a distinguished collection of practitioners and researchers, leaders on change, join in conversation with CEO’s, managers, line workers and consultants. They share their vision of how we can most benefit from the turbulent process we find ourselves in.
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Leadership Is…
This first capsule is the overview module. Here we explore the language and concepts of leadership. Topics include: what is a leader; leadership and management; who can be a leader; becoming a leader; leaders and followers; why lead.
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The Leader as Coach
This capsule investigates the coaching skills which are vital to any organization’s learning and success. Topics include: coaching in the 21st century organization; what does a coach do; effective coaching; who can coach whom; the leader as coach.
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The Leader as Mentor
In the fast changing world of the new organization, mentoring has become essential for preserving and passing down the history, culture and experience senior managers have accumulated. Topics include: mentoring in the 21st century organization; what does a mentor do; effective mentoring; getting started; the leader as mentor.
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How Leaders Provide Performance Feedback
Explores the skills needed to support employee development in learning organizations. Topics include: the fear factor; what is performance feedback; how do you best provide performance feedback; who should provide feedback to whom; feedback and leadership.
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Beginning Employment Relationships
The 21st century organization requires different kinds of relationships with employees. Topics include: employment interviews; what you need to know about the position you’re hiring for; the candidate you’re interviewing; preparing for the interview; the interview; the leader’s responsibility.
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Ending Employment Relationships
The reasons why employees leave organizations are many and complex. Some are performance related, others are not. In either case, the termination process doesn’t have to be traumatic. Topics include: why employment relationships end; inappropriate termination; alternatives. termination procedures; after the relationship ends.
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Supervising for Quality
Workforce values and expectations are changing, and so is the supervisors’ role. Supervisors must build employee commitment and involvement, while continuing to fulfill traditional responsibilities for scheduling work, enforcing rules, and monitoring progress. Use this video to help your management staff build supervisory skills that maintain discipline and command respect, without creating resentment. Teach staff how to: praise, criticize, and discipline constructively; increase employee involvement and build employee commitment; reduce frustrating miscommunications; gain employee respect and loyalty. Includes free study guide and extra study guides are available for purchase.