Leadership Capsules for the 21st Century is an 8 part training series (7 parts outside the US) designed to assist managers, supervisors and team leaders in their efforts to draw a bridge between the management skills they need and the leadership concepts their organizations are embracing. (8 x 15:00)
Subjects: Leadership
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The New Workplace
The New Workplace helps organizations explore the changing relationships between employers and employees, and the new responsibilities both sides have to improve work processes, enhance productivity and continuously learn. (2 x 24:00)
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Rethinking Leadership: Lessons for Turbulent Times
Produced in partnership with the Executive MBA program at Athabasca University, this series of programs presents a series of high profile business leaders discussing the challenges and rewards of leadership in difficult times.
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ideaCity
In its brief history the annual ideaCity Conference has become a celebrated venue where interesting people say important things about the world. The ideaCity conference is held in June in Toronto, and brings together some of the most fascinating and influential personalities of our time.
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Management Roles – Planning, Organising, Leading, Controlling
Management is one of the most widely-discussed and critical issues in business. In this engaging program for senior secondary students we investigate what a manager actually does and how they achieve success. Experts explain the different tasks of management, such as planning, leading, organising and controlling, and the challenges they face in the various departments of large-scale organisations. We investigate the most effective strategies when faced with resource allocation or staffing issues or measuring performance. The diverse nature of management is examined in the wider context of globalisation and technological innovation, offering viewers a valuable insight into the day-to-day lives of managers.
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What Drives Phenomenal Success?
Southwest Airlines started with a simple idea, and managed to stick with it through decades of unprecedented growth. Many have tried (but failed) to emulate their success. According to Colleen Barrett, the idea is so simple, nobody quite believes it: customers return because they like the experience and they like the way they are treated. But how do you keep your customers this satisfied? By keeping your employees satisfied. Barrett spends 70-80% of her time assuring that her employees are valued as people, and encouraged to do the right thing rather than doing things right. She acknowledges that you can’t expect employees to be saints, but you can expect integrity and commitment to the team. Her guiding rule is to hire on attitude and then train for skills, seeking individuals who will take the business-but not themselves-seriously.
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Dave Hitz – Boom and Bust: Thriving through Major Business Cycles
NetApp has successfully navigated through every major cycle in business: from the frenetic mentality of a startup, through the tumultuous period of the dot-com boom and bust, and finally to the relative stability of a mature enterprise organization. Core values of candor, integrity, teamwork, and simplicity helped the company transition through these growth phases-and thrive.