Subjects: Career Development and Counseling

  • Focusing on Early Years

    This video resource looks at various aspects of the Early Years Setting from the basics of Health and Safety to areas of employment within this rewarding industry. The topics of Preventing Accidents, Controlling Infections, and Types of Early Years Settings are highlighted as well as Career Pathways and the roles of workers in different Early Years Settings. This video resource has additional support notes with questions and answers for your students and includes interviews with personnel working in the industry which shows a true reflection of life working in the Early Years Sector.

  • Job Interviews

    Job interviews are a great way to make a good first impression. In this collection we hear from industry insiders in hospitality, business, health, and manufacturing about the best way to prepare for, and perform well at the interview.

  • The Induction Process

    Congratulations you’ve got the job! In this collection, recruiters in business, hospitality, health, and manufacturing industries talk about the induction process, the probationary period, what’s expected of a new employee, the type of feedback to expect, and other tips to make a good first impression.

  • Your Probationary Period

    How do employers assess a new employee at the end of the probationary period? In this collection, experts talk about strategies used when a new employee isn’t performing as expected, rewards given when targets are exceeded, and training opportunities in business, hospitality, manufacturing and health.

  • Job Applications

    A good job application can help a candidate stand out from the rest, so what are the key elements? In this collection, industry experts across the field talk about the job application process from recruiting to social media checks in the hospitality, business, health, and manufacturing industries.

  • Dealing with Difficult Customers

    This program covers important principles in dealing with difficult customers within the customer service industry. Included are feature interviews with service and training professionals from Safeway/Woolworths, The Windsor Hotel Melbourne, Jennifer Allcorn – difficult customer specialist from Gordon TAFE, and the 2004 Best in Australia Industry Award winner, Melbourne restaurant Jacques Reymond. The program offers sound advice for dealing with difficult customers in an easy to understand and practical way. Various role plays are included to demonstrate points and interviews with professionals who work in a variety of areas within the customer service industry. It is an informative mix of expert knowledge with excellent examples on how to deal with difficult customers.

  • Psychometric Testing and Employment

    Psychometric testing is a key stage in the recruitment process for many employers. Understanding what’s involved in the testing process can prove invaluable for employee candidates. This interview-led program explains what psychometric testing is and why it’s used, the various types of psychometric tests candidates might encounter, how to prepare for tests, and the advantages and disadvantages of psychometric testing. With interviews of professionals working in the industry, we gain an insight of their usefulness from a HR, clinical psychology and careers perspective. This program is an excellent resource for students of psychology, business studies and career counseling.

  • The World of Work

    Do we live to work or work to live? The universal struggle to find a balance between work and life outside work is explored in this engaging, street-style program. People from a diverse range of industries are asked about their work and how they attempt to lead a healthy, fulfilling life. How important is it to be passionate about ones work? How does financial stability affect ones self-esteem? What has the impact of technology, especially the internet, had on the way we work? This insightful, fast-paced resource is an excellent resource for understanding the world of the work and how it shapes our identity.

  • Job Interview Secrets

    The job interview process is a stressful and challenging experience for many people. This game-show style program breaks down the different aspects of an interview. Viewers follow two contestants as they vie for the position at A1 Advertising, with the host providing hints and tips on: what to research before the interview, how to answer difficult questions and making a positive impression. This unique and engaging learning resource provides an essential guide to a successful job interview.

  • Teaching ESL Students in the Mainstream Classroom

    It is vital for teachers to consider the language used in their subject area from an ESL learner’s point of view. This informative program helps teachers accommodate ESL learners with real-life classroom examples and practical strategies. We explore how teachers can consider the language demands of their lessons and use non-verbal cues to enhance language comprehension. We then explain how language modeling builds learner confidence and how to differentiate between language and content when correcting. Finally we demonstrate the “Think- Pair-Share” strategy for concept checking and discuss the importance of integrating cognitive taxonomies and learning styles to build thinking skills.