Workforce values and expectations are changing, and so is the supervisors’ role. Supervisors must build employee commitment and involvement, while continuing to fulfill traditional responsibilities for scheduling work, enforcing rules, and monitoring progress. Use this video to help your management staff build supervisory skills that maintain discipline and command respect, without creating resentment. Teach staff how to: praise, criticize, and discipline constructively; increase employee involvement and build employee commitment; reduce frustrating miscommunications; gain employee respect and loyalty. Includes free study guide and extra study guides are available for purchase.
Subjects: Business Skills
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Supervising for Quality – Study guide
This study guide covers the principles of management and is a compliment to the Supervising for Quality video.
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Supervising for Quality – Instructor’s manual
This instructor’s manual covers the principles of management and is a compliment to the Supervising for Quality video.
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Team Approach
Good teams build involvement, improve communication and cooperation, and generate innovative business solutions. They streamline decision-making and expand competencies. Learn how to:identify appropriate team projects; select the right team participants; nurture teams through development stages; define team members’ roles and responsibilities; help build team identity. Use this video to assure that all your employees know both what to expect from teams and what their teammates will expect from them. Includes free study guide and extra study guides are available for purchase.
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Hiring Success: A Step-by-Step Guide
In this entertaining video, you’ll learn techniques that will help you find the best candidate for every position you need to fill–how to determine which applicant is most likely to be successful in your organization and as part of your team. But more than that, you’ll learn about the legal issues in hiring: how to avoid discrimination, and be fair to all candidates throughout the application process–especially in the questions you ask. After learning the eight-step hiring process presented in this video, you’ll be prepared to boost your own success in finding the right person for the job. Includes free study guide and extra study guides are available for purchase.
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Hiring Success: A Step-by-Step Guide – Study guide
This study guide covers the principles of hiring effective employees and is a compliment to the Hiring Success video.
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Hiring Success: A Step-by-Step Guide – Instructor’s Manual
This instructor’s manual covers the principles of hiring effective employees and is a compliment to the Hiring Success video.
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Legal Survival Skills for the Modern Manager
It’s not easy to be a supervisor these days. You’ve got to get the job done, often with fewer employees and a tighter budget. Plus, you’re expected to know exactly what to do or say every time a “people problem” comes up. This video was created to help you find your way through the maze of employment laws and regulations, while at the same time maximizing the performance of your workers. Our story goes behind the scenes during the first eventful weeks when a new manager takes over a team in the middle of an important project. Our narrator, Alan Levins, an Employment Law Attorney with Littler Mendelson PC, The National Employment and Labor Law Firm(R), explains critical legal issues as you witness this manager’s struggle to win the respect and cooperation of her sometimes unruly crew. Includes free study guide and extra study guides are available for purchase.
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Legal Survival Skills for the Modern Manager – Study guide
This study guide covers the principles of employment laws and regulations and is a compliment to the Legal Survival Skills for the Modern Manager video.
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Cornerstones of Quality – Study guide
This study guide covers the principles of quality management and is a compliment to the Cornerstones of Quality video.