Resort tourism is a popular form of tourism entailing visitation to a resort generally for holiday purposes to relax on a beach, ski the snowfields or merely a break away from the hustle and bustle of everyday life. Resorts encompass a wide range of activities and services including accommodation, entertainment, meals and drink service. Each element of a resort is reliant upon the success of another element therefore effective organisational management is crucial to ensuring the resort can create an experience the guest is seeking. Customer service is of utmost importance and plays a large role in delivering a quality guest experience. Tourists are becoming more ‘responsible’ in their consumption and management need to recognise this change in the market. The challenge is to incorporate sustainable practices without jeopardising the quality of the tourist’s experience.
Languages: English
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Australian International Business: A Case Study
We are often alarmed to see how many businesses are being bought out by foreign companies. This program case studies Intrepid Travel, an Australian business, operating in Australia which is sucessfully competing in international markets.
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Change Management in Large Organizations: Smoking Laws – A Case Study
Large organizations only survive in today’s highly competitive environment if they have the ability to effectively deal with change. External changes such as changes to the smoking laws have forced change upon hotels and other venues. This program looks at how a major entertainment complex which includes a hotel and casino has effectively managed this change process in response to the new laws.
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Model Making: Tools, Materials and Techniques
This program provides an informative look at all facets of model construction which could be for students starting a Design Technology course or could be used to refresh and enhance skills. It contains five main sections: Different types of model construction; The correct and safe use of hand tools in use today; Portable power tools; Man made products, natural products; The various techniques used in the woodwork room.
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All About Muscles
Within the human body there are more than 600 individual muscles. Without them you could not walk, talk or smile. But more so your heart would not beat and you wouldn’t breathe. This program explores the main functions of our muscles as well as looking at the major muscles, their types and how we control them.
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Nutrition In An Aged Care Environment
Consuming a healthy and well balanced diet is just as important for the elderly as with any other age group. For elderly people who can no longer look after themselves, it is of vital importance that adequate meals are provided that will meet the nutritional requirements of this age group. This video aims to provide Aged Care Workers with useful information relating to nutrient needs and food sources, portion size and meal frequency and strategies for getting older people to eat.
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Protecting The Vulnerable – Identifying and Responding to Elder Abuse
Elder abuse is a largely hidden problem. As the proportion of elderly people requiring care increases, it is critical that families, friends, carers and aged care staff are educated to understand the different forms elder abuse can take, and what they can do about it. It is also vital that governments, peak bodies and the aged care industry creates and works within a solid legislative framework that properly deals with this insidious problem in society, ensuring perpetrators are appropriately punished, rehabilitated and that vulnerable elderly people are totally protected from violation of their rights. This program provides an overview of elder abuse, including physical, sexual, financial and psychological abuse and neglect. It also looks at strategies to protect vulnerable elderly people, and appropriate responses to elder abuse.
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Self Esteem and Identity in the Digital Age
Today’s media is often criticized for projecting an unrealistic notion of beauty and that the example set by magazines and television can hinder the development of a positive self esteem in many young people. In this program we examine how we develop our own identity, what influences the development of our identity and the key factors in the development of positive and negative self esteem. A fantastic program that empowers and educates students in the face of a powerful and influential cultural force.
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A Marriage of Convenience – Sport and the Media
Sport and the media – is sport over-represented, or appropriately represented in the media? Does media coverage of sport have a positive or negative influence on our physical activity levels? Television, radio, newspapers, internet – sport has permeated culture here and abroad. All of this coverage of sport provides an excellent exposure of sport and the benefits of physical activity. This extensive coverage by the media of sport is promoting positive fitness attitudes and providing young and old alike with role models. But what of the negative aspects of media and sport? Trim and terrific bodies, violence, limited coverage of women’s sports and minor sports. Is it about selling a brand or encouraging physical fitness?
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The Winning Headspace: Psychology in Sports
Strategies for enhancing sports performance require attention to both physiological and psychological aspects. Sports psychology is an important field of influence and plays an integral role in the coaching regime of any athlete or sporting team. The coach must ensure that the psychological needs of athletes within their care are catered for. This program provides detailed information about the following key areas addressed by sports psychology; Role of the coach and coaching team; Management of training and identifying causes and symptoms of overtraining from a psychological viewpoint; Motivating the athlete; Arousal levels and performance; Mental rehearsal, imagery and simulation; Goal setting, building confidence levels and powers of concentration