PATTERNS – Sexual Harassment Training Scenes, is intended to provide trainers, managers and employees with a resource to use in addressing the behavioral issues that lead to sexual harassment at work. These scenes look at common patterns of harassing behaviour on the part of employees and managers and common management responses to that behaviour.
Grade levels: Adult
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Taking Responsibility
After viewing Program 1, and working through the printed support materials, participants should understand; what illegal harassment is and its impact at work; the need to support our co-workers in facing up to harassment; how to confront harassment to make it stop; how to defuse disrespectful or harassing situations; that not all harassment is intentional; that it’s the impact of our behavior that counts, not our intentions; the importance of setting appropriate boundaries.
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The Responsible Leader
In addition to the objectives in program 1, after viewing program 2, and working through the printed support materials, participants should understand: the importance of modeling appropriate behavior; the liabilities managers and organizations face; how to handle a harassment complaint; the danger of retaliation.
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Coaching & Performance Feedback Training Scenes
This capsule consists of 8 dramatizations. Each training scenario begins by setting up a coaching or performance feedback situation culminating at a Decision Point. Here you are presented with 3 options as to how the scene should continue. These options are then played out and the consequences of the choices made are explored by a panel of management and human resource experts.
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Leading the Change
This program developed for organizational leaders is divided into major concept themes, and each of the segments is tied together by an animated folktale. With this video, a distinguished collection of practitioners and researchers, leaders on change, join in conversation with CEO’s, managers, line workers and consultants. They share their vision of how we can most benefit from the turbulent process we find ourselves in.
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Preventing Sexual Harassment
Looks at four common patterns of inappropriate behavior, the habitual harasser, the smitten harasser, the bully and the jilted harasser. How we respond to harassment will be most effective when we recognize why the behaviour is occurring. This program arms employees with information and insights to help them determine the best way to get the behaviour to stop. A series of dramatizations bring each pattern to life. Attorneys, human resource professionals and a troupe of exceptional actors take us through the legal, psychological, cultural and moral issues.
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Responding to Sexual Harassment
This is an extension of the first program in both style and content, and we recommend that managers view both parts of the series. Program 2 examines the legal liability issues and questions of personal responsibility that managers and supervisors must face. Using dramatizations, we explore different patterns of how managers often respond to sexual harassment incidents, including the ostrich, the chameleon, the wounded tiger and the mother hen and present more effective alternatives. Finally we discuss how incidents should be investigated and best resolved.
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Rights & Responsibilities
Program 3, is a brief introduction to the issue of sexual harassment prevention intended for new employees. This orientation program describes what sexual harassment is, how it is damaging to the person being harassed, the harasser, the workgroup and the organization, and what an employees rights and responsibilities are in this area.
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Opening the Right Doors
Teaches employees skills for dispute resolution and diffusing hostility. We learn to take responsibility for eliminating intimidation, bullying and harassment from our workplace culture.
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Diffusing Hostility through Customer Service
This program takes a strong customer service training approach to the issue of working with hostile customers. Important communications skills are taught which will help employees turn difficult customer service challenges around. However, where abusive customers cross the lines of acceptable behavior, employees are empowered to put their physical and emotional safety first.