The Age of Collaboration has dramatically changed business forever through blogs, wikis, chat rooms, peer-to-peer networks and personal broadcasting. Millions of people -consumers, employees, suppliers, business partners and even competitors-now harness technology to innovate and collaborate like never before. Based one $9 million research project, Tapscott describes how winning companies innovate and succeed using the knowledge, resources and computing power of millions of people self-organizing into a massive collective force.
Grade levels: Adult
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Good Coach, Bad Coach
Sporting achievements often celebrate the talented individual or the triumphant team, but behind any significant success there is always a hard-working coach pulling it all together. What exactly does a coach do? This entertaining program investigates the role of a coach, and explores the reasons why some coaches are more effective than others. Featuring expert advice and humorous demonstrations, the program examines controlling, cooperative and casual coaching styles, bad coaching, good coaching and finishes with a clear explanation of an effective training session. An engaging and revealing look at the all-important coach.
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All About Motion: Displacement, Velocity and Acceleration
Everything moves – even things that appear to be stationary are moving. Being able to accurately describe and analyze qualitatively common situations involving motion is one of the cornerstones of physics. This program clearly illustrates how displacement, velocity and acceleration in which an object is traveling, how far it goes, how fast it travels and whether it slows down or speeds up. In student friendly terms we examine vectors, displacement, velocity, acceleration and acceleration on Galileo’s planes. A great introduction to some fundamental physics concepts.
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Managing an International Tourism Destination: The Great Ocean Road
This program examines the importance of tourism to local economies. It covers all aspects of managing an international trouist destination using The Great Ocean Road as a case study. The broad topics covered include a description of the region and why it is a tourist destination; who visits The Great Ocean Road; managing tourism at the international level; managing tourism at the local level; how tourism benefits the region and some of the challenges that are subsequently created. This program provides students with an understanding of how different groups must work together to create an appealing destination for international tourists.
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Forces, Materials and Explosions
This program explores the forces released by explosions and their impact on materials. It identifies key features of explosions: rapid gas expansion and – with high explosives – shock waves.
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Service for All: Customer Service in a Diverse World
Your customers deserve the same level of service and respect, regardless of age, ethnicity or national origin. Most of your customer service representatives already know this and act accordingly. But since your employees all bring their own individual opinions and biases into your establishment, it’s important to ensure that everyone is on the same page on this very important issue. This program helps you created a culture of inclusiveness and equal treatment throughout your organization.
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Listening Under Pressure: The Customer Service Challenge
Helping customers can be a real challenge. Sometimes things get busy, and a lot of responsibilities hit all at once. Other times, customers approach you with problems that aren’t easily resolved. Either way, good listening skills are essential for dealing with such high-pressure situations. In this program, you’ll learn about: Attentive Listening, Active Listening and Objective Listening. If you practice these three skills, helping customers and solving their problems will become second nature. Even in high-pressure situations.
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Karters Pre-qualified
In Episode One, meet 16 of the contending Karters, eight from the King Of The Bay Race in Barrie, Ont., and eight from the Quebec Cup in St. Roch, each selected by the attending officials to pre-qualify for the event. Then, meet the first three finalists from the other racing disciplines. As the episode closes, the lines between the two groups, the Karters and the Others, are drawn.
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On To Edmonton
The search for Star Racer hopefuls heads west as casting of the eight Karters continues at the National Karting Championships in Edmonton and four more of the pre-qualified Others are introduced. In pursuit of the same – and solitary – prize, the tension between the Karters and the Others is palpable, as the Karters still struggle to qualify for the Star Racer Finals to be held at Mt. Temblant, Que. The episode concludes with joy, heartbreak and a stunning surprise when all 24 Kart racer pre-qualifiers gather in the garage to hear the judges’ decisions and learn which racers make the cut and will be heading to Mt. Tremblant, and which racers are going home. In a last-minute twist, two additional Karters are put on the reserve list… the race is on!
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On to Tremblant
Episode Three revives the dream of one lucky driver who just missed the cut at the conclusion of Episode Two – a space has opened up for them in Mt. Tremblant. Convening at the mountain resort, the 16 racers are divided into two rival camps – Team Mazda and Team Castrol – each team moving into luxury chalet digs. Each team, in their new team uniforms, assembles on world-renowned track at Le Circuit to meet their instructors, familiarize themselves with the facilities, hear the ground rules at the Jim Russell driving school and sit in the open-wheel racecar for the first time. Then, the star judges, including Paul Tracy and Derek Daly, makes their first appearance and address the hopefuls before they face a battery of fitness tests.