Educational film series
The Respectful Workplace is a 3-part training series designed to help organizations address the behavioral and values issues that can allow conflicts to escalate and turn into negative, even dangerous situations. (3 x 25:00)
Titles in this series
1995 · 25m
This program takes a strong customer service training approach to the issue of working with hostile customers. Important…
1995 · 26m
Defines the role leaders must play in creating and supporting a non-violent, respectful workplace. We explore the organizational…
1995 · 25m
Teaches employees skills for dispute resolution and diffusing hostility. We learn to take responsibility for eliminating intimidation, bullying…